HONG KONG — The co-founder of the company that allows airlines to connect quickly and cheaply and cooperate with each other on products and routes will give the keynote address at the annual UATP Airline Distribution Conference Thursday, 23 March, 2017.
Timothy O’Neil-Dunne co-founded Air Black Box (ABB) on a simple premise: Helping Airlines Sell More Stuff. And now, five years later, ABB is doing just that. The company has grown from its four founders to 45 people and is in discussions with airlines worldwide.
ABB not only provides the technology behind the newly formed Value Alliance, but it has been credited with making the alliance possible. ABB can connect airlines in days, not months, and it provides a series of tools that give airlines the means to form alliances with ease and speed and at low cost.
“The demands of day-to-day operations make it easy for airlines to lose focus on the customer and innovations that would in fact strengthen their business,” O’Neil-Dunne said. “On top of that, incumbent technology players are doing their utmost to prevent change through innovation.”
O’Neil-Dunne believes the stakes are high, and that travel industry as a whole risks “becoming another notch in the belt of Apple, Google, Facebook and Amazon” if it fails to adapt to a changing marketplace. “Consumers have seen many brands and products become commoditised and ultimately either marginalised or disappear altogether,” he said.
The solution lies in intelligent technology that attaches to whatever infrastructure is in place with minimal changes, at low cost and with an ease and speed of implementation that was unheard of just years ago.