Airline Distribution 2019

Airline Distribution® 2019 is an interactive conference where audience members can contribute to the discussion and meet face-to-face with many of the industry leaders who are solving or working to solve the complex distribution questions facing airlines today.  UATP strives to create a neutral forum where executives from around the world will be able to gather for all-encompassing panels and information sessions about distribution.

19-21, March   |   Miami

SLS Brickell Hotel
1300 S Miami Ave
Miami, FL 33130

19 March
19.00-21.00 Welcome Reception
Sponsored by APG
Pool Side
20 March
08.30-09.15 Registration
09.15-09.25 Welcome Address
Ralph Kaiser, President & CEO, UATP

Airline Panel

Panelists will discuss the many opportunities and challenges facing the US leading airlines.

  • The US market/airlines are stronger than ever, what is driving this?
  • Digitization – how are airlines adopting this and to what success?  If not, why not?
  • How are your airlines driving the customer experience?
  • What are the biggest opportunities and challenges airlines are facing today?
  • The fight for market share – expansion?  New markets?  Corporate growth?

Opening Keynote – The State of the Industry

An Analyst will give an overview of the industry and the many challenges being faced now.

11.10-11.30 Networking Break
11.30-12.15 Enhancing Distribution
In a mobile-first world, how do airlines appeal to the always-connected digital traveler? What digital tools are being developed to market and sell their products? How can airlines use technology to drive ancillary revenue?  Who are the new players to distribution?
12.15-14.00 Lunch
Sponsored by ARC
14.00-14.30 Focus on UATP
Learn the importance of UATP to the industry and all the offerings that UATP has.
14.30-15.15 NDC
15.15-15.45 Networking Break
15.45-16.30 Technology Revolution
Artificial intelligence.  NFC.  Blockchain.  Machine-learning.  What is the reality?ARC worked with United Airlines and Blockskye.  Lufthansa with Winding Tree.   How is the industry utilizing blockchain and where is it yet to go? Delta Air Lines uses smart contracts to offer a volunteer bidding process to reduce to the cost of overbookings, how else can airlines leverage smart contracts to improve costs?  AI and machine learning is being said to impact aviation in many ways from passenger experience to flight operations; will it? The panel will look at new technologies that have been leading the charge for change.
16.30-16.45 Close of Day One
08.30-09.15 Registration
09.15-09.25 Opening
Ralph Kaiser, President & CEO, UATP
09.25-10.25 Focus on Latin America Airline Panel

The Latin American market is seeing a bounce-back from the challenges of recession.  Full service carriers are fighting to expand their share; low cost carriers are also working to expand.  More airlines are pursuing JVs within their alliances, how are airlines balancing competition within their regions? Who is winning?  What is the market going to look like in several years?

10.25-11.15 On-Stage Interview
11.15-11.45 Networking Break
11.45-12.30 The Customer Journey

Shopping to settlement.  How is the journey changing?  What are airlines, airports and suppliers doing to meet the demands of the customer? Only 30% of customers consider themselves satisfied using airline websites; how can the industry improve on this pain point? In flight revenue remains a valuable revenue stream for many airlines, but only accounts for 5% of total travel spend. What’s being done to reinvent retail for the future?


Payments Panel

Payments continue to evolve with the growth of non-traditional forms of payments, regulatory issues and ancillary revenue.  Airlines now pay almost $8 billion a year to process payments; what can be done to lower these costs? Panellists will discuss how creating effective payment strategies can help drive distribution and create maximum revenue.

13.15-13.30 Summary & Wrap-up
13.30-14.30 Lunch


If you would like to be considered for a speaking engagement at Airline Distribution 2019, please send your proposal to Wendy Ward, Vice President, Marketing and Communications, UATP, at

apg-airline-logo   arc-logo

World-class providers who need to market to key decision makers from the global marketplace utilizing a manageable venue that allows for more one-to-one business contact and incorporates your needs with full conference participation and networking opportunities. Previous Satisfied Sponsors include:

  • GDS’s
  • Network Airlines
  • Low Cost Carriers
  • Aircraft Manufacturers
  • Technology Solution Providers
  • Airports
  • Trade Publications
  • Trade Organizations

For a full sponsor prospectus, please contact Wendy Ward at


**Airline employees will need a specific code to enter when registering. Please contact to receive your code.


If you would like to pay via the Clearing House, please contact


SLS Brickell
1300 S Miami Ave
Miami, FL 33130
(305) 239-1300

Click here to reserve your hotel room for Airline Distribution 2019.

Pictures from Airline Distribution 2018 held in London