Airline Distribution 2022

Thank you to all attendees, speakers and sponsors for making Airline Distribution® 2022 a successful event!

May 10
18.00 – 20.00 Cocktail Reception
Sponsored by APG Group
Location: Jardim Cavalaricas, The Pestana Palace
May 11
08.00 Registration Opens
Location: Ajuda Room, The Pestana Palace
08.45 – 9.00 Welcome and Opening
Ralph Kaiser, President and CEO, UATP
Location: Ajuda
9.00 – 9.30 Keynote Address
Christine Ourmières-Widener, CEO, TAP Air Portugal

Discussion on the state of the industry and European market.
Location: Ajuda

9.30 – 9.45 Coffee Refresh
Location: Ajuda Foyer
9.45 – 10.30

Airline Panel – Lessons Learned and Moving Forward

Panelists will discuss the many opportunities and challenges facing the world’s leading airlines.

  • What advances have airlines made in the last two years?
  • What has proven critical for success?
  • What will business models look like for the future?


  • Michael Baker, Executive Editor, The BTN Group


  • Sandrine de Saint Sauveur, President & CEO, APG Group
  • Maria João Faria, Head of Corporate Finance, TAP Air Portugal
  • Christine Rovelli, Senior Vice President, Finance & Fleet Management, Finnair
  • Steve Knackstedt, VP Global Partnerships, Northern Pacific Airways

Location: Ajuda

10.30 – 11.15 Coffee Break – Expo Time
Sponsored by BitPay
Location: Ajuda Foyer
11.15 – 12.00 Agencies Importance Renewed
The panel will discuss current topics such as:

  • What the return of business travel means for travel managers
  • Accommodations for the safety and security of your travelers
  • The shifting needs of the business traveler in these new times


  • Grégoire Toussaint, Director, Edgar, Dunn & Company


  • Mario Kriebel, Vice President, Commercial Payment Solutions – Global, BCD Travel
  • Michael Wirth, Senior Director, Payments, CWT
  • Jorge de Puig, Senior Director of Product Ops & Inventory, TravelPerk
  • Thorsten Schiefer, General Manager, Europe, Traxo

Location: Ajuda

12.00 – 12.45 Technology Advances – Will it Continue or Return to Status Quo?
Sponsored by Worldpay from FIS

At the core of the industry’s “disruption” is technology. Each channel of the distribution chain has seen technology change how they must do business, meld what a traveler expects, and build new business lines while others struggle to remain relevant. Will technology advances made through COVID continue, or will they return to pre-pandemic days? The panel will look at new technologies that have been leading the charge for change.


  • Ian Tunnacliffe, Owner, IFT Consulting


  • Mark Lenahan, Airlines Propositions Director, Travelport
  • Paul Byrne, Vice President, Sales, Retail Solutions, IBS Software
  • Artur Farinha, SVP, Data Analytics Product Strategy, Accelya
  • Viktor Nekrylov, Managing Director, DRCT
  • Boris Padovan, Partner, Travel in Motion

Location: Ajuda

12.45 – 14.30 Lunch
Sponsored by ARC
Location: Valle-Flor Restaurant
14.30 – 15.15 NDC – Better, Cheaper or Both?
Sponsored by Trustly

  • Is legacy technology effective in the way airlines market products?
  • What are the true realities of NDC?
  • What does the future hold for retailing?


  • Ian Tunnacliffe, Owner, IFT Consulting


  • Charlotte Dumesnil, Director of Sales, Distribution and Alliances, Vueling
  • David Gunnarsson, CEO, Dohop
  • Jorge Díaz, Founder & CEO, AirGateway
  • Alice Ferrari, CEO, Kyte
  • Steve Domin, CEO, Duffel

Location: Ajuda

15.15 – 16.00

Airline Fireside Chats

  • 15.15 – 15.35:
    – Keith Wallis, Senior Director, Distribution and Payments, Air Canada
    – Moderator: Michael Baker, Executive Editor, The BTN Group
  • 15.40 – 16.00:
    – Arthur Kinolik, Revenue Passenger Accounts Manager, EL AL Airlines
    – Moderator: Zach Ornelas, VP, Global Network Sales, UATP

Location: Ajuda

16.00 – 16.30 UATP Update
Ralph Kaiser, President and CEO, UATP
Location: Ajuda
16.30 – 17.00 Close of Day 1 – Networking & Expo Time
Sponsored by Fly Now Pay Later
Location: Ajuda Foyer
May 12
8.00 Registration Opens
Location: Ajuda
9.00 – 9.10 Welcome and Opening
Ralph Kaiser, President and CEO, UATP
Location: Ajuda
9.10 – 9.30 Holistic Viewpoint of Payments
Paul van Alfen, Managing Director, Up in the Air Consultancy
Location: Ajuda
9.30 – 10.25 Payments Panel
Sponsored by giropay
There has been a significant advancement of payment options and payment technology. The panel will discuss the payments evolution and what to expect for the future.

  • What disruption and innovation has been seen?
  • New players continue to enter the market – what will become the norm?
  • What is the future of payments for the industry?


  • Pascal Burg, Director, Edgar, Dunn & Company


  • Christian von Hammel-Bonten, CEO, paydirekt
  • Simon Eve, Head of Travel, Trustly
  • Rachel Stephens Herrera, Head of Partnerships – Global Airline, Travel, and Hospitality, Worldpay from FIS
  • Rachel Morowitz, SVP, Partner Processing, UATP

Location: Ajuda

10.25 – 10.55 Coffee Break – Expo Time
Sponsored by Fly Now Pay Later
Location: Ajuda Foyer
10.55 – 11.15 Fireside Chat
– Tom Botts, Chief Commercial Officer, Uplift
Moderator: Michael Baker, Executive Editor, The BTN Group
Location: Ajuda
11.15 – 12.00 Cryptocurrencies vs. Digital Wallets – Will There be a Winner?
Cryptocurrency payment is quickly becoming a customer demand. Are airlines ready? Will crypto replace digital wallets or will there be a need to support both? Will central bank digital currencies make inroads?

  • What factors come into play to offer cryptocurrency and digital wallets to meet customer demand?
  • Will one become more prevalent for payment?
  • Will regulation play a factor in success?


  • Pascal Burg, Director, Edgar, Dunn & Company


  • Mathieu Tahon, CTO, Simard
  • Merrick Theobald, VP, Marketing, BitPay
  • Sam Argyle, Managing Director, Alternative Airlines
  • Annie Osborne, Country Manager, UK, Citcon

Location: Ajuda

12.00 Close of Airline Distribution 2022
12.00 – 1.30


Location: Valle-Flor Restaurant

Sandrine de Saint Sauveur
President & CEO
APG Group

Christine Ourmières-Widener
TAP Air Portugal
Ralph Kaiser
President & CEO

Ian Tunnacliffe
IFT Consulting

Keith Wallis
Senior Director, Distribution and Payments
Air Canada
Mario João Faria
Head of Corporate Finance
TAP Air Portugal

Pascal Burg
Edgar, Dunn & Company

Christian von Hammel-Bonten
Mario Kriebel
Vice President, Commercial Payment Solutions – Global
BCD Travel

Johnny Thorsen
VP of Strategy and Partnerships

Mathieu Tahon
Merrick Theobald
VP, Marketing
Rachel Stephens Herrera
Head of Partnerships – Global Airline, Travel, and Hospitality
Worldpay from FIS
David Gunnarsson
Michael Baker
Executive Editor
The BTN Group
Sam Argyle
Managing Director
Alternative Airlines
Jorge Díaz
Founder & CEO
Christine Rovelli
Senior Vice President, Finance & Fleet Management
Mark Lenahan
Airlines Propositions Director
Paul van Alfen
Managing Director
Up in the Air Consultancy
Simon Eve
Head of Travel
Paul Byrne
Vice President, Sales, Retail Solutions
IBS Software
Steve Domin
Alice Ferrari
Viktor Nekrylov
Managing Director
Arthur Kinolik
Revenue Passenger Accounts Manager
EL AL Airlines
Charlotte Dumesnil
Director of Sales, Distribution and Alliances
Rachel Morowitz
SVP, Partner Processing
Zach Ornelas
VP, Global Network Sales
Tom Botts
Chief Commercial Officer
Steve Knackstedt
VP Global Partnerships
Northern Pacific Airways
Boris Padovan
Travel in Motion
Michael Wirth
Senior Director, Payments
Annie Osborne
Sales Director, Europe
Artur Farinha
SVP Product Strategy – Industry & Analytics
Jorge de Puig
Senior Director of Product Ops & Inventory
Grégoire Toussaint
Edgar, Dunn & Company
Thorsten Schiefer
GM Europe

If you would like to be considered for a speaking engagement at Airline Distribution 2022, please send your proposal to Wendy Ward, Senior Vice President, Marketing and Communications, UATP, at


World-class providers who need to market to key decision makers from the global marketplace utilizing a manageable venue that allows for more one-to-one business contact and incorporates your needs with full conference participation and networking opportunities.

Previous Satisfied Sponsors include:

  • GDS’s
  • Network Airlines
  • Low Cost Carriers
  • Aircraft Manufacturers
  • Technology Solution Providers
  • Airports
  • Trade Publications
  • Trade Organizations

For a full sponsor prospectus, please contact Wendy Ward at



**Airline employees will need a specific code to enter when registering. Please contact to receive your code.




Pestana Palace Hotel

Rua Jau, 54 , 1300-314
For hotel reservations, Click here.

Additional hotel options:

Pestana Lisboa Vintage
Please book through this link: Click here
R. Mouzinho da Silveira 29
1250-166 Lisboa, Portugal

Vila Galé Ópera Hotel
Please book through this link: Click here
Travessa Conde da Ponte
1300-141 Lisboa

Olissippo Lapa Palace Hotel
Please book through this link: Click here
Rua do Pau de Bandeira 4
1249-021 Lisboa, Portugal

Contact if you have any questions about hotel reservations.

COVID-19 Requirements
COVID-19 entry requirements have been changing daily. Please check with your airline and the Visit Portugal website listed below for the most up to date traveling information.

If you have not signed off on the COVID-19 waiver, please do so or you will not be allowed into the conference.  If you did not receive the notification, please contact to be resent the signoff documentation.

Entry and Exit Requirements – Portugal

Please note that there are varying requirements for entry into Portugal due to COVID-19.   Make sure to check the specific needs for your individual entry as testing is needed in certain circumstances. Below are a couple of websites to help you:

US Embassy site:

Visit Portugal updated information on entry requirements can be found here, with information on EU Digital Covid Certificate and other countries specific entry requirements:

For those needing a COVID-19 test to return home, testing will be available through Chaves Saúde Laboratory at the hotel during the week between 14.00 and 17.00. The cost of a PCR test is €65 and the results will be reported in 24 hours. The cost of a Rapid Antigen Test is €25 and the results will be reported in 1 hour. To proceed with booking, please inform the hotel of the date and the exact time that you would like to do the test. You will need to provide your full name, passport / ID number, and date of birth.

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