IATA COVID-19 Special Edition – UATP: Optimizing Payments
May 29, 2020
The abrupt cessation of air travel due to the global pandemic, has resulted in airlines looking for ways to address the vast number of unused tickets; particularly for corporate travelers. Airlines are turning to UATP for solutions to use once travel restrictions are lifted. These flexible solutions include providing credit vouchers to companies, that agree to accept them, for future travel. While UATP does not set refund or credit policies for airlines, UATP does have the best solution possible given the circumstances. Multiple companies, including Amazon, have found UATP to be the optimal way to receive travel credits and have requested airlines to issue them via UATP. Additionally, airlines are allowing name changes, class of service changes, and increased flexibility on timing for these future tickets which are easily managed by utilizing UATP’s creative solutions. Because UATP is wholly owned by airlines, its solutions have flexible modifications that other card brands cannot offer.
Utilizing UATP offers additional advantages, such as enabling companies to provide exceptional duty of care for their travelers – a benefit that is particularly important at a time when employee safety is at the forefront of every company’s thinking. UATP’s Level III or itinerary-level data on all transactions allows companies to know an employee’s exact travel status at all times. UATP’s comprehensive online transaction portal, DataMine®, allows corporate clients to utilize data to closely monitor travel and travel programs.
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